Customer relationship management a global perspective /

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Détails bibliographiques
Collectivité auteur:	ebrary, Inc
Autres auteurs:	Raab, Gerhard
Format:	Électronique eBook
Langue:	anglais
Publié:	Aldershot, Hampshire, England ; Burlington, VT : Gower, c2008.
Sujets:	Customer relations > Management. Electronic books.
Accès en ligne:	An electronic book accessible through the World Wide Web; click to view
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007	cr cn\|\|\|\|\|\|\|\|\|
008	071109s2008 enka sb 001 0 eng
010			\|z 2007046694
020			\|z 9780754671565 (alk. paper)
035			\|a (CaPaEBR)ebr10362159
035			\|a (OCoLC)647855496
040			\|a CaPaEBR \|c CaPaEBR
050	1	4	\|a HF5415.5 \|b .C83625 2008eb
082	0	4	\|a 658.8/12 \|2 22
245	0	0	\|a Customer relationship management \|h [electronic resource] : \|b a global perspective / \|c by Gerhard Raab ... [et al.].
260			\|a Aldershot, Hampshire, England ; \|a Burlington, VT : \|b Gower, \|c c2008.
300			\|a ix, 204 p. : \|b ill.
504			\|a Includes bibliographical references and index.
533			\|a Electronic reproduction. \|b Palo Alto, Calif. : \|c ebrary, \|d 2013. \|n Available via World Wide Web. \|n Access may be limited to ebrary affiliated libraries.
650		0	\|a Customer relations \|x Management.
655		7	\|a Electronic books. \|2 local
700	1		\|a Raab, Gerhard.
710	2		\|a ebrary, Inc.
856	4	0	\|u http://site.ebrary.com/lib/daystar/Doc?id=10362159 \|z An electronic book accessible through the World Wide Web; click to view
908			\|a 170314
942	0	0	\|c EB
999			\|c 105552 \|d 105552