Branded customer service the new competitive edge /

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Bibliographic Details
Main Author:	Barlow, Janelle, 1943-
Corporate Author:	ebrary, Inc
Other Authors:	Stewart, Paul
Format:	Electronic eBook
Language:	English
Published:	San Francisco, Calif. : Berrett-Koehler, 2006.
Subjects:	Customer services. Business names. Brand name products. Electronic books.
Online Access:	An electronic book accessible through the World Wide Web; click to view
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