Are you being served? new tools for measuring service delivery /
Saved in:
| Corporate Author: | |
|---|---|
| Other Authors: | , , |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Washington, DC :
The World Bank,
c2008.
|
| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Table of Contents:
- Introduction: why measure service delivery?
- Assessment of health facility performance: an introduction to data and measurement issues
- An introduction to methodologies for measuring service delivery in education
- Administrative data is a study of local inequality and project choice: issues of interpretation and relevance
- What may be learned from project monitoring data? lessons from a nutrition program in Madagascar
- Program impact and variation in the duration of exposure
- Tracking public money in the health sector in Mozambique: conceptual and practical challenges
- Public expenditure tracking survey in a difficult environment: the case of Chad
- Lessons from school surveys in Indonesia and Papua New Guinea
- Assessment of health and education services in the aftermath of a disaster
- Ukraine school survey: design challenges, poverty linkages, and evaluation opportunities
- Qualitative research to prepare quantitative analysis: absenteeism among health workers in two African countries
- Use of vignettes to measure the quality of health care
- Client satisfaction and the perceived quality of primary health care in Uganda
- Health facility and school surveys in the Indonesia family life surveys
- Collecting data from service providers within the living standards measurement study
- Sharing the gain: some common lessons on measuring service delivery.