Are you being served? new tools for measuring service delivery /

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书目详细资料
企业作者: ebrary, Inc
其他作者: Amin, Samia, 1980-, Das, Jishnu, Goldstein, Markus P., 1970-
格式: 电子 电子书
语言:英语
出版: Washington, DC : The World Bank, c2008.
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在线阅读:An electronic book accessible through the World Wide Web; click to view
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书本目录:
  • Introduction: why measure service delivery?
  • Assessment of health facility performance: an introduction to data and measurement issues
  • An introduction to methodologies for measuring service delivery in education
  • Administrative data is a study of local inequality and project choice: issues of interpretation and relevance
  • What may be learned from project monitoring data? lessons from a nutrition program in Madagascar
  • Program impact and variation in the duration of exposure
  • Tracking public money in the health sector in Mozambique: conceptual and practical challenges
  • Public expenditure tracking survey in a difficult environment: the case of Chad
  • Lessons from school surveys in Indonesia and Papua New Guinea
  • Assessment of health and education services in the aftermath of a disaster
  • Ukraine school survey: design challenges, poverty linkages, and evaluation opportunities
  • Qualitative research to prepare quantitative analysis: absenteeism among health workers in two African countries
  • Use of vignettes to measure the quality of health care
  • Client satisfaction and the perceived quality of primary health care in Uganda
  • Health facility and school surveys in the Indonesia family life surveys
  • Collecting data from service providers within the living standards measurement study
  • Sharing the gain: some common lessons on measuring service delivery.