ebrary, Inc, Amin, S., Das, J., & Goldstein, M. P. (2008). Are you being served?: New tools for measuring service delivery. The World Bank.
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Chicago Style (17th ed.) Citation
ebrary, Inc, Samia Amin, Jishnu Das, and Markus P. Goldstein. Are You Being Served?: New Tools for Measuring Service Delivery. Washington, DC: The World Bank, 2008.
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MLA引文
ebrary, Inc, et al. Are You Being Served?: New Tools for Measuring Service Delivery. The World Bank, 2008.
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警告：這些引文格式不一定是100％准確.