Virtual reference training the complete guide to providing anytime, anywhere answers /
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Format: | Elektronički e-knjiga |
Jezik: | engleski |
Izdano: |
Chicago :
American Library Association,
2004.
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Teme: | |
Online pristup: | An electronic book accessible through the World Wide Web; click to view |
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Sadržaj:
- Beyond shazam! : training for virtual reference
- Introduction, Washington's Statewide Virtual Reference Project
- Core competencies : knowledge, skills, and aptitudes needed for virtual reference
- Learning through using : the constructivist approach
- Multiple ways of learning : face-to-face and online, individual and collaborative
- Getting started : curriculum development
- Learning activities : taking the user perspective
- Model reference : online behaviors
- Evaluation, modification, and follow-up.