Virtual reference training the complete guide to providing anytime, anywhere answers /
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| Hlavní autor: | |
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| Korporativní autor: | |
| Další autoři: | |
| Médium: | Elektronický zdroj E-kniha |
| Jazyk: | angličtina |
| Vydáno: |
Chicago :
American Library Association,
2004.
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| Témata: | |
| On-line přístup: | An electronic book accessible through the World Wide Web; click to view |
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Obsah:
- Beyond shazam! : training for virtual reference
- Introduction, Washington's Statewide Virtual Reference Project
- Core competencies : knowledge, skills, and aptitudes needed for virtual reference
- Learning through using : the constructivist approach
- Multiple ways of learning : face-to-face and online, individual and collaborative
- Getting started : curriculum development
- Learning activities : taking the user perspective
- Model reference : online behaviors
- Evaluation, modification, and follow-up.