An assessment of strategic responses adopted by commercial banks in Kenya to enhance customer retention : a case of Ecobank, Kenya /
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| Glavni autor: | |
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| Format: | Knjiga |
| Jezik: | engleski |
| Izdano: |
Nairobi :
Daystar University,
2015.
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| Teme: | |
| Oznake: |
Bez oznaka, Budi prvi tko označuje ovaj zapis!
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| Opis predmeta: | A thesis presented to the School of Business and Economics of Daystar University, Kenya in partial fulfillment of the requirements for the degree of Master of Business Administration in Strategic Management. |
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| Opis fizičkog objekta: | ix, 103 p : ill ; cm. |
| Bibliografija: | Includes bibliographical references. |