Benchmarking for continuous improvement /

Looks at SunHealth Alliance, a partnership of 300 hospitals and health care organizations, as it helps its members deliver better services and operate more efficently within the health care industry. Uses benchmarking as a key tool in the process. Examines the distinct phases: planning, analysis, di...

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Formato: Recurso Electrónico Software
Idioma:inglês
Publicado em: Mobray : Learning Resources.
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Descrição
Resumo:Looks at SunHealth Alliance, a partnership of 300 hospitals and health care organizations, as it helps its members deliver better services and operate more efficently within the health care industry. Uses benchmarking as a key tool in the process. Examines the distinct phases: planning, analysis, discovery, implementation, monitoring/evaluation.
Descrição Física:1 Videotape (20 min) : sd, col ; 1/2 in.
Duração:20: m:in