Benchmarking for continuous improvement /

Looks at SunHealth Alliance, a partnership of 300 hospitals and health care organizations, as it helps its members deliver better services and operate more efficently within the health care industry. Uses benchmarking as a key tool in the process. Examines the distinct phases: planning, analysis, di...

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Bibliografiska uppgifter

Materialtyp:	Elektronisk Datorprogram
Språk:	engelska
Utgiven:	Mobray : Learning Resources.
Ämnen:	Benchmarking (Management) . Organizational change. Organizational effectiveness. SunHealth Alliance (N.C.) Total quality management.
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