Benchmarking for continuous improvement /
Looks at SunHealth Alliance, a partnership of 300 hospitals and health care organizations, as it helps its members deliver better services and operate more efficently within the health care industry. Uses benchmarking as a key tool in the process. Examines the distinct phases: planning, analysis, di...
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| Format: | Electronic Software |
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| Language: | English |
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| Summary: | Looks at SunHealth Alliance, a partnership of 300 hospitals and health care organizations, as it helps its members deliver better services and operate more efficently within the health care industry. Uses benchmarking as a key tool in the process. Examines the distinct phases: planning, analysis, discovery, implementation, monitoring/evaluation. |
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| Physical Description: | 1 Videotape (20 min) : sd, col ; 1/2 in. |
| Playing Time: | 20: m:in |