Benchmarking for continuous improvement /
Looks at SunHealth Alliance, a partnership of 300 hospitals and health care organizations, as it helps its members deliver better services and operate more efficently within the health care industry. Uses benchmarking as a key tool in the process. Examines the distinct phases: planning, analysis, di...
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| Format: | Electronic Software |
|---|---|
| Language: | English |
| Published: |
Mobray :
Learning Resources.
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| 007 | TAPE | ||
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| 245 | 0 | 0 | |a Benchmarking for continuous improvement / |c by Harvard |h [videorecording] |
| 260 | |a Mobray : |b Learning Resources. | ||
| 300 | |a 1 Videotape (20 min) : |b sd, col ; |c 1/2 in. | ||
| 306 | |a 20 min | ||
| 520 | |a Looks at SunHealth Alliance, a partnership of 300 hospitals and health care organizations, as it helps its members deliver better services and operate more efficently within the health care industry. Uses benchmarking as a key tool in the process. Examines the distinct phases: planning, analysis, discovery, implementation, monitoring/evaluation. | ||
| 650 | 0 | |a Benchmarking (Management) . |9 6514 | |
| 650 | 0 | |a Organizational change. |9 1379 | |
| 650 | 0 | |a Organizational effectiveness. |9 2894 | |
| 650 | 0 | |a SunHealth Alliance (N.C.) |9 6515 | |
| 650 | 0 | |a Total quality management. |9 6516 | |
| 690 | |a |9 6517 | ||
| 908 | |a 100315 | ||
| 942 | |c AV |2 lcc | ||