Communication 3 : exercising personal power /

Points out that within organizations people at all levels are needing to rely more on personal persuasion to get things done rather than on authority and formal power. Details the five influencing and persuading skills and the different situations in which to apply them.

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Dades bibliogràfiques
Autor principal: Quarry, Ash
Format: Electrònic Globus Software
Idioma:anglès
Publicat: Mobray : Learning Resources.
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