Communication 3 : exercising personal power /

Points out that within organizations people at all levels are needing to rely more on personal persuasion to get things done rather than on authority and formal power. Details the five influencing and persuading skills and the different situations in which to apply them.

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Autor principal: Quarry, Ash
Formato: Recurso Electrónico Globo Software
Idioma:inglês
Publicado em: Mobray : Learning Resources.
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