The relevance of outsourcing call center services in the telecommunication industry : a study of Celtel and Safaricom /
Guardat en:
| Autor principal: | |
|---|---|
| Format: | Llibre |
| Idioma: | anglès |
| Publicat: |
Nairobi :
Daystar University post graduate program,
c2008.
|
| Matèries: | |
| Etiquetes: |
Sense etiquetes, Sigues el primer a etiquetar aquest registre!
|
Ítems similars: The relevance of outsourcing call center services in the telecommunication industry :
- Management practices for successful call centres in Kenya /
- An assessment of outsourcing as a strategy for sustainability amongst universities in Kenya : a case of University of Eastern Africa Baraton (Nairobi) and adventist University of Africa /
- Sourcing of services international aspects and complex categories /
- Outsourcing and service work in the new economy the case of call centres in Mexico City /
- Call center performance enhancement using simulation and modeling
- Cases in call center management great ideas (th)at work /