The relevance of outsourcing call center services in the telecommunication industry : a study of Celtel and Safaricom /
Salvato in:
| Autore principale: | |
|---|---|
| Natura: | Libro |
| Lingua: | inglese |
| Pubblicazione: |
Nairobi :
Daystar University post graduate program,
c2008.
|
| Soggetti: | |
| Tags: |
Nessun Tag, puoi essere il primo ad aggiungerne!!
|
Documenti analoghi: The relevance of outsourcing call center services in the telecommunication industry :
- Management practices for successful call centres in Kenya /
- An assessment of outsourcing as a strategy for sustainability amongst universities in Kenya : a case of University of Eastern Africa Baraton (Nairobi) and adventist University of Africa /
- Sourcing of services international aspects and complex categories /
- Outsourcing and service work in the new economy the case of call centres in Mexico City /
- Call center performance enhancement using simulation and modeling
- Cases in call center management great ideas (th)at work /