The relevance of outsourcing call center services in the telecommunication industry : a study of Celtel and Safaricom /
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Nairobi :
Daystar University post graduate program,
c2008.
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| Subjects: | |
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The relevance of outsourcing call center services in the telecommunication industry : a study of Celtel and Safaricom /