The customer century : lessons from world-class companies in integrated marketing and communications /

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Autore principale: Gronstedt, Anders
Natura: Libro
Lingua:inglese
Pubblicazione: New York, USA : Routledge, 2000.
Edizione:ed.
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100 1 |a Gronstedt, Anders. 
245 1 4 |a The customer century :  |b lessons from world-class companies in integrated marketing and communications /  |c Anders Gronstedt. 
250 |a  ed. 
260 |a New York, USA :  |b Routledge,  |c 2000. 
300 |a xiii, 238p. 
504 |a Includes bibliographical references and index. 
650 0 |a Business communication  |x Case studies. 
650 0 |a Communication satsfaction  |x Case studies. 
650 0 |a Consumer satisfaction  |x Case studies. 
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