Ohcanbohtosat - Gross, T. Scott
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1
Why service stinks ... and exactly what to do about it Dahkki Gross, T. Scott
Almmustuhtton 2003Hildobáiki: Láddejuvvo…An electronic book accessible through the World Wide Web; click to view
Sajádat: Láddejuvvo…
Elektrovnnalaš E-girji -
2
Positively outrageous service how to delight and astound your customers and win them for life / Dahkki Gross, T. Scott
Almmustuhtton 2004Hildobáiki: Láddejuvvo…An electronic book accessible through the World Wide Web; click to view
Sajádat: Láddejuvvo…
Elektrovnnalaš E-girji -
3
When customers talk --turn what they tell you into sales / Dahkki Gross, T. Scott
Almmustuhtton 2005Hildobáiki: Láddejuvvo…An electronic book accessible through the World Wide Web; click to view
Sajádat: Láddejuvvo…
Elektrovnnalaš E-girji