Ngā hua rapu - Gross, T. Scott

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  1. 1
    Ata uhi

    Why service stinks ... and exactly what to do about it mā Gross, T. Scott

    I whakaputaina 2003
    An electronic book accessible through the World Wide Web; click to view
    Tāhiko īPukapuka

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  2. 2
    Ata uhi

    Positively outrageous service how to delight and astound your customers and win them for life / mā Gross, T. Scott

    I whakaputaina 2004
    An electronic book accessible through the World Wide Web; click to view
    Tāhiko īPukapuka

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  3. 3
    Ata uhi

    When customers talk --turn what they tell you into sales / mā Gross, T. Scott

    I whakaputaina 2005
    An electronic book accessible through the World Wide Web; click to view
    Tāhiko īPukapuka

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