Bilaketaren emaitzak - Gross, T. Scott
-
1
Why service stinks ... and exactly what to do about it
Argitaratua 2003An electronic book accessible through the World Wide Web; click to view
Baliabide elektronikoa eBook -
2
Positively outrageous service how to delight and astound your customers and win them for life /
Argitaratua 2004An electronic book accessible through the World Wide Web; click to view
Baliabide elektronikoa eBook -
3
When customers talk --turn what they tell you into sales /
Argitaratua 2005An electronic book accessible through the World Wide Web; click to view
Baliabide elektronikoa eBook