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American Society for Quality

The American Society for Quality (ASQ), formerly the American Society for Quality Control (ASQC), is a society of quality professionals, with more than 30,000 members, in more than 140 countries. Provided by Wikipedia
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    Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations / by Allen, Danica R., 1959-

    Published 2004
    “…American Society for Quality…”
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook

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