Αποτελέσματα αναζήτησης - American Society for Quality
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Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /
Έκδοση 2004“…American Society for Quality…”
An electronic book accessible through the World Wide Web; click to view
Ηλεκτρονική πηγή Ηλ. βιβλίο