Resultados da pesquisa - American Society for Quality
-
1
Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /
Publicado em 2004“...American Society for Quality...”
An electronic book accessible through the World Wide Web; click to view
Recurso Electrónico livro electrónico -
2
Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /
Publicado em 2004“...American Society for Quality...”
An electronic book accessible through the World Wide Web; click to view
Recurso Electrónico livro electrónico