Service design and delivery : how design thinking can innovate business and add value to society /
-д хадгалсан:
| Үндсэн зохиолч: | |
|---|---|
| Формат: | Цахим Цахим ном |
| Хэл сонгох: | англи |
| Хэвлэсэн: |
New York, New York (222 East 46th Street, New York, NY 10017) :
Business Expert Press,
2015.
|
| Хэвлэл: | First edition. |
| Цуврал: | Service systems and innovations in business and society collection.
|
| Нөхцлүүд: | |
| Онлайн хандалт: | An electronic book accessible through the World Wide Web; click to view |
| Шошгууд: |
Шошго нэмэх
Шошго байхгүй, Энэхүү баримтыг шошголох эхний хүн болох!
|
Агуулга:
- 1. Introduction
- 2. Design thinking approach
- 3. Societal approach
- 4. Intermezzo, looking back at what you have learned
- 5. Prototyping and work-out of your service
- 6. Case studies
- 7. Summary and conclusions
- References
- Index.