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Service design and delivery : how design thinking can innovate business and add value to society /

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Xehetasun bibliografikoak
Egile nagusia:	Kurokawa, Toshiaki (Egilea)
Formatua:	Baliabide elektronikoa eBook
Hizkuntza:	ingelesa
Argitaratua:	New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015.
Edizioa:	First edition.
Saila:	Service systems and innovations in business and society collection.
Gaiak:	Service industries > Management. Design. case study design thinking design thinking mindset design thinking toolkits IDEO Playbook for Strategic Foresight and Innovation prototyping service delivery service design service evaluation service science societal approach
Sarrera elektronikoa:	An electronic book accessible through the World Wide Web; click to view
Etiketak:	Etiketa erantsi Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!

Antzeko izenburuak

Stakeholder engagement for service design : how service designers identify and communicate insights /
nork: Segelström, Fabian
Argitaratua: (2013)

Stakeholder engagement for service design : how service designers identify and communicate insights /
nork: Segelstrom, Fabian
Argitaratua: (2013)

Service science design for scaling and transformation /
nork: Hsu, Cheng, 1951-
Argitaratua: (2009)

Design thinking : new product development essentials from the PDMA /
Argitaratua: (2016)

Critical thinking in health and social care
nork: Jones-Devitt, Stella
Argitaratua: (2007)

The business of design balancing creativity and profitability /
nork: Granet, Keith, 1956-
Argitaratua: (2011)

Designing service processes to unlock value
nork: Field, Joy M.
Argitaratua: (2012)

Critical reflection in health and social care
nork: White, Susan, 1961-
Argitaratua: (2006)

Portfolios 01 an essential primer for today's competitive market /
nork: Keller, Maura
Argitaratua: (2010)

Design and layout of foodservice facilities
nork: Birchfield, John C.
Argitaratua: (2008)

Practising critical reflection a resource handbook /
nork: Fook, Jan
Argitaratua: (2007)

Selling architectural ideas
nork: Porter, Tom
Argitaratua: (2000)

Cultural perspectives on services marketing
Argitaratua: (2005)

Services marketing : managing the service value chain /
nork: Bruhn, Manfred
Argitaratua: (2006)

The effect of the implementation of the service charter on service delivery in telecommunications sector : a case study of Communications Commission of Kenya /
nork: Maina, Silas M.
Argitaratua: (2013)

Services marketing and management
nork: Gilmore, Audrey
Argitaratua: (2003)

The impact of technology on services
Argitaratua: (2002)

Marketing plans for services a complete guide /
nork: McDonald, Malcolm
Argitaratua: (2011)

Windows Azure and ASP.NET MVC Migration
nork: Perkins, Benjamin
Argitaratua: (2013)

Design like Apple seven principles for creating insanely great products, services, and experiences /
nork: Edson, John, 1966-
Argitaratua: (2012)

Service science : the foundations of service engineering and management /
nork: Qiu, Robin G.
Argitaratua: (2014)

Relevance of strategic thinking in improving performance : a case of Kenya Water for Health organization and Kenya Rainwater Association /
nork: Arthur, Moke Ngaba
Argitaratua: (2013)

Service innovation organizational responses to technological opportunities & market imperatives /
Argitaratua: (2003)

Managing the brief for better design
nork: Blyth, Alastair, 1958-
Argitaratua: (2001)

Global trade in services fear, facts, and offshoring /
nork: Jensen, J. Bradford
Argitaratua: (2011)

The art of thinking : a guide to critical and creative thought /
nork: Ruggiero, Vincent R.
Argitaratua: (2001)

The art of thinking : a guide to critical and creative thought /
nork: Ruggiero, Vincent Ryan
Argitaratua: (1991)

Oecd statistics on international trade in services 2010 : volume 2,. detailed tables by partner country /
Argitaratua: (2011)

Services management (including skill development) /
nork: Ramachandra, K.
Argitaratua: (2010)

Service management : operation,strategy,Information technology /
nork: Fitzsimmons, James A.
Argitaratua: (2008)

Promotion of services
Argitaratua: (2002)

5S for service organizations and offices : a lean look at improvements /
nork: Sarkar, Debashis
Argitaratua: (2006)

Creative and critical thinking /
nork: Moore, W. Edgar
Argitaratua: (1967)

Creative and critical thinking /
nork: Moore W. Edgar
Argitaratua: (1985)

Selected papers from QUIS 10 Conference 2007
Argitaratua: (2008)

Complex service delivery processes : strategy to operations /
nork: Harvey, Jean, 1950-
Argitaratua: (2010)

Valuing services in trade : a toolkit for competitiveness diagnostics /
nork: Sáez, Sebastián
Argitaratua: (2014)

Globalization of services some implications for theory and practice /
Argitaratua: (2000)

Teaching critical thinking : reports from across the curriculum /
Argitaratua: (1993)

Journal of services marketing.
Argitaratua: (2007)