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Service design and delivery : how design thinking can innovate business and add value to society /

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Bibliographic Details
Main Author:	Kurokawa, Toshiaki (Author)
Format:	Electronic eBook
Language:	English
Published:	New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015.
Edition:	First edition.
Series:	Service systems and innovations in business and society collection.
Subjects:	Service industries > Management. Design. case study design thinking design thinking mindset design thinking toolkits IDEO Playbook for Strategic Foresight and Innovation prototyping service delivery service design service evaluation service science societal approach
Online Access:	An electronic book accessible through the World Wide Web; click to view
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