Get along, get it done, get ahead : interpersonal communication in the diverse workplace /
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| Autore principale: | |
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| Natura: | Elettronico eBook |
| Lingua: | inglese |
| Pubblicazione: |
New York, New York (222 East 46th Street, New York, NY 10017) :
Business Expert Press,
2015.
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| Edizione: | First edition. |
| Serie: | Corporate communication collection,.
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| Soggetti: | |
| Accesso online: | An electronic book accessible through the World Wide Web; click to view |
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| Abstract: | This book goes beyond descriptions of culture-bound business practices or prescriptions for valuing diversity. Because intercultural dynamics take place in domestic as well as multinational companies, all business professionals must be competent in interpersonal communication. This practical approach presents techniques for managers to reduce diversity miscues, strategies to respond to uncomfortable conversations, and innovative ways to bridge cultural gaps. Managers will learn how to build rapport and promote constructive behaviors in a diverse work environment. The book also offers guidelines for communicating internally as well as with external stakeholders, including a section on how to develop employees' communication competencies through formal training. |
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| Descrizione fisica: | 1 online resource (xii, 179 pages) Also available in print. |
| Natura: | Mode of access: World Wide Web. System requirements: Adobe Acrobat reader. |
| Bibliografia: | Includes bibliographical references (pages 169-174) and index. |
| ISBN: | 9781631571312 |
| ISSN: | 2156-8170 |
| Accesso: | Access restricted to authorized users and institutions. |