Competitive intelligence and the sales force : how to gain market leadership through competitive intelligence /

Government intelligence agencies throughout the world are finding once again that human abilities and sources rather than technology are more reliable and instrumental in intelligence gathering efforts. Companies have known this for quite some time and have tried to leverage their best source of com...

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Bibliographic Details
Main Author: Le Bon, Jo�el (Author)
Format: Electronic eBook
Language:English
Published: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014.
Edition:First edition.
Series:Selling and sales force management collection.
2013 digital library.
Subjects:
Online Access:An electronic book accessible through the World Wide Web; click to view
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020 |z 9781606496169  |q paperback 
020 |a 9781606496176  |q e-book 
040 |a CaBNVSL  |b eng  |e rda  |c CaBNVSL  |d CaBNVSL 
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050 4 |a HD38.7  |b .L433 2014 
082 0 4 |a 658.47  |2 23 
100 1 |a Le Bon, Jo�el.,  |e author. 
245 1 0 |a Competitive intelligence and the sales force :  |b how to gain market leadership through competitive intelligence /  |c Jo�el Le Bon. 
250 |a First edition. 
264 1 |a New York, New York (222 East 46th Street, New York, NY 10017) :  |b Business Expert Press,  |c 2014. 
300 |a 1 online resource (xxi, 123 pages) 
336 |a text  |2 rdacontent 
337 |a computer  |2 rdamedia 
338 |a online resource  |2 rdacarrier 
490 1 |a Selling and sales force management collection,  |x 2161-8917 
500 |a Part of: 2013 digital library. 
504 |a Includes bibliographical references (pages 117-119) and index. 
505 0 |a Biography -- Acknowledgments -- Preface -- Introduction -- 1. Information, intelligence, and sales strategy -- 2. Competitive intelligence and the market-oriented organization -- 3. Competitive intelligence and the sales organization -- 4. Competitive intelligence acquisition, management, and sales ethics -- Conclusion -- Notes -- References -- Index. 
506 1 |a Access restricted to authorized users and institutions. 
520 3 |a Government intelligence agencies throughout the world are finding once again that human abilities and sources rather than technology are more reliable and instrumental in intelligence gathering efforts. Companies have known this for quite some time and have tried to leverage their best source of competitive intelligence: the sale force! Because of their daily presence in the field and favored relationships with their customers, salespeople are the eyes and ears of their companies. In the new economic war, managers cannot take the chance of not being fully aware of the way they could be threatened by the competition. Yet, organizations face great difficulties to stimulate salespeople's collection and dissemination of competitive intelligence, and to manage market-based intelligence efficiently. This book aims to assist sales and marketing managers face such challenges while providing them with answers to the following key questions: How can a firm transform information into intelligence? What kind of information should be collected in the field? How can a firm manage and distill market-based intelligence across its functions and maintain a market orientation strategy? What is the best method to enhance and sustain the sales force's commitment to the firm's competitive intelligence system? Which methods might improve salespeople's competitive intelligence acquisition techniques and exploitation capabilities? How should firms approach ethical questions surrounding competitive intelligence activities? By leveraging the latest research, practitioners' interviews, companies' best practices, along with practical tools and guidelines, this book helps organizations achieve their market-orientation strategy and maintain a sustainable competitive edge. 
530 |a Also available in print. 
538 |a System requirements: Adobe Acrobat reader. 
538 |a Mode of access: World Wide Web. 
588 |a Title from PDF title page (viewed on December 16, 2013). 
650 0 |a Business intelligence. 
650 0 |a Sales force management. 
653 |a sales management and leadership 
653 |a competitive advantage 
653 |a customer relationship 
653 |a competitor analysis 
653 |a market orientation 
653 |a Sales force 
653 |a competitive intelligence 
776 0 8 |i Print version:  |z 9781606496169 
830 0 |a Selling and sales force management collection.  |x 2161-8917 
830 0 |a 2013 digital library. 
856 4 0 |u http://site.ebrary.com/lib/daystar/Doc?id=10810725  |z An electronic book accessible through the World Wide Web; click to view 
999 |c 197738  |d 197738