Sisällysluettelo:
  • 1. Setting performance targets
  • 2. Budget targets
  • 3. Target setting in changing conditions
  • 4. Performance targets
  • 5. Target difficulty
  • 6. Multiple performance targets
  • 7. Innovations in target setting
  • 8. Conclusion: target setting, the lost art
  • Appendix. Understanding probabilities
  • Notes
  • References
  • Index.