What to say to a porcupine 20 humorous tales that get to the heart of great customer service /
Saved in:
| Main Author: | |
|---|---|
| Corporate Author: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
New York :
American Management Association,
c2008.
|
| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
MARC
| LEADER | 00000nam a2200000 a 4500 | ||
|---|---|---|---|
| 001 | 0000106120 | ||
| 005 | 20171002055538.0 | ||
| 006 | m u | ||
| 007 | cr cn||||||||| | ||
| 008 | 080303s2008 nyua s 001 0 eng | ||
| 010 | |z 2008008103 | ||
| 020 | |z 9780814410554 | ||
| 020 | |z 0814410553 | ||
| 035 | |a (CaPaEBR)ebr10271774 | ||
| 035 | |a (OCoLC)560613789 | ||
| 040 | |a CaPaEBR |c CaPaEBR | ||
| 050 | 1 | 4 | |a HF5415.5 |b .G353 2008eb |
| 082 | 0 | 4 | |a 658.8/12 |2 22 |
| 100 | 1 | |a Gallagher, Richard S. | |
| 245 | 1 | 0 | |a What to say to a porcupine |h [electronic resource] : |b 20 humorous tales that get to the heart of great customer service / |c Richard S. Gallagher. |
| 260 | |a New York : |b American Management Association, |c c2008. | ||
| 300 | |a xiv, 111 p. : |b ill. | ||
| 500 | |a Includes index. | ||
| 533 | |a Electronic reproduction. |b Palo Alto, Calif. : |c ebrary, |d 2013. |n Available via World Wide Web. |n Access may be limited to ebrary affiliated libraries. | ||
| 650 | 0 | |a Customer services |v Humor. | |
| 650 | 0 | |a Customer services |x Management |v Humor. | |
| 650 | 0 | |a Customer relations |v Humor. | |
| 655 | 7 | |a Electronic books. |2 local | |
| 710 | 2 | |a ebrary, Inc. | |
| 856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=10271774 |z An electronic book accessible through the World Wide Web; click to view |
| 908 | |a 170314 | ||
| 942 | 0 | 0 | |c EB |
| 999 | |c 95271 |d 95271 | ||