Perception of a difference the power in buying, marketing and selling customer care /
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| Main Author: | |
|---|---|
| Corporate Author: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Scottsdale, AZ :
WZA, Inc.,
c2005.
|
| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
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| 005 | 20171002055158.0 | ||
| 006 | m u | ||
| 007 | cr cn||||||||| | ||
| 008 | 070824s2005 azu s 000 0 eng d | ||
| 020 | |z 9780976030706 | ||
| 020 | |z 9781605571560 | ||
| 035 | |a (CaPaEBR)ebr10229695 | ||
| 035 | |a (OCoLC)551886488 | ||
| 040 | |a CaPaEBR |c CaPaEBR | ||
| 050 | 1 | 4 | |a HF5415.5 |b .Z56 2005eb |
| 100 | 1 | |a Zimmerman, Wesley. | |
| 245 | 1 | 0 | |a Perception of a difference |h [electronic resource] : |b the power in buying, marketing and selling customer care / |c Wesley Zimmerman. |
| 260 | |a Scottsdale, AZ : |b WZA, Inc., |c c2005. | ||
| 300 | |a 305 p. | ||
| 533 | |a Electronic reproduction. |b Palo Alto, Calif. : |c ebrary, |d 2009. |n Available via World Wide Web. |n Access may be limited to ebrary affiliated libraries. | ||
| 650 | 0 | |a Customer services |x Marketing. | |
| 650 | 0 | |a Customer relations. | |
| 655 | 7 | |a Electronic books. |2 local | |
| 710 | 2 | |a ebrary, Inc. | |
| 856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=10229695 |z An electronic book accessible through the World Wide Web; click to view |
| 908 | |a 170314 | ||
| 942 | 0 | 0 | |c EB |
| 999 | |c 89153 |d 89153 | ||