The supernova advisor crossing the invisible bridge to exceptional client service and consistent growth /
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| Main Author: | |
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| Corporate Author: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Hoboken, N.J. :
John Wiley & Sons,
c2008.
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| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
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Table of Contents:
- The trouble with success: the tyranny of the 80/20 rule
- Contact: the humble foundation of the ultimate client experience
- Segmentation: the supernova non-negotiable
- Organization: promises made, promises kept
- Planning: inspired action
- Acquisition: explosive growth under control
- Leading the practice: leaders developing leaders.