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Demonstrating results using outcome measurement in your library /

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Autor principal: Rubin, Rhea Joyce
Corporate Authors: Public Library Association, ebrary, Inc
Formato: Recurso Electrónico livro electrónico
Idioma:inglês
Publicado em: Chicago : American Library Association, c2006.
Colecção:PLA results series.
Assuntos:
Library planning.
Library planning > United States.
Public libraries > Planning.
Public libraries > United States > Planning.
Public services (Libraries) > Evaluation.
Public services (Libraries) > United States > Evaluation.
Electronic books.
Acesso em linha:An electronic book accessible through the World Wide Web; click to view
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Sumário:
  • What, when, and why of outcome measurement
  • Determine outcomes
  • Make the outcomes measurable
  • Design the data plan
  • Prepare for implementation
  • Make the most of your results.

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