Rubin, R. J. (2006). Demonstrating results: Using outcome measurement in your library. American Library Association.
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Citação norma Chicago
Rubin, Rhea Joyce. Demonstrating Results: Using Outcome Measurement in Your Library. Chicago: American Library Association, 2006.
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Citação norma MLA
Rubin, Rhea Joyce. Demonstrating Results: Using Outcome Measurement in Your Library. American Library Association, 2006.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.