E-Service new directions in theory and practice /
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Corporate Author: | |
---|---|
Other Authors: | , |
Format: | Electronic eBook |
Language: | English |
Published: |
Armonk, N.Y. :
M.E. Sharpe,
c2002.
|
Subjects: | |
Online Access: | An electronic book accessible through the World Wide Web; click to view |
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LEADER | 00000nam a22000004a 4500 | ||
---|---|---|---|
001 | 0000092540 | ||
005 | 20171002054738.0 | ||
006 | m u | ||
007 | cr cn||||||||| | ||
008 | 020213s2002 nyua sb 001 0 eng | ||
020 | |z 0765608065 (hc : alk. paper) | ||
035 | |a (CaPaEBR)ebr10178064 | ||
035 | |a (OCoLC)568038274 | ||
040 | |a CaPaEBR |c CaPaEBR | ||
050 | 1 | 4 | |a HF5548.32 |b .E1875 2002eb |
082 | 0 | 4 | |a 658.8/4 |2 21 |
245 | 0 | 0 | |a E-Service |h [electronic resource] : |b new directions in theory and practice / |c edited by Roland T. Rust and P.K. Kannan. |
246 | 3 | |a EService : |b new directions in theory and practice | |
260 | |a Armonk, N.Y. : |b M.E. Sharpe, |c c2002. | ||
300 | |a xii, 336 p. : |b ill. | ||
504 | |a Includes bibliographical references and index. | ||
533 | |a Electronic reproduction. |b Palo Alto, Calif. : |c ebrary, |d 2013. |n Available via World Wide Web. |n Access may be limited to ebrary affiliated libraries. | ||
650 | 0 | |a Electronic commerce. | |
650 | 0 | |a Customer services. | |
655 | 7 | |a Electronic books. |2 local | |
700 | 1 | |a Rust, Roland T. | |
700 | 1 | |a Kannan, P. K. | |
710 | 2 | |a ebrary, Inc. | |
856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=10178064 |z An electronic book accessible through the World Wide Web; click to view |
908 | |a 170314 | ||
942 | 0 | 0 | |c EB |
999 | |c 81695 |d 81695 |