E-Service new directions in theory and practice /

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Bibliographic Details
Corporate Author: ebrary, Inc
Other Authors: Rust, Roland T., Kannan, P. K.
Format: Electronic eBook
Language:English
Published: Armonk, N.Y. : M.E. Sharpe, c2002.
Subjects:
Online Access:An electronic book accessible through the World Wide Web; click to view
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MARC

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008 020213s2002 nyua sb 001 0 eng
020 |z 0765608065 (hc : alk. paper) 
035 |a (CaPaEBR)ebr10178064 
035 |a (OCoLC)568038274 
040 |a CaPaEBR  |c CaPaEBR 
050 1 4 |a HF5548.32  |b .E1875 2002eb 
082 0 4 |a 658.8/4  |2 21 
245 0 0 |a E-Service  |h [electronic resource] :  |b new directions in theory and practice /  |c edited by Roland T. Rust and P.K. Kannan. 
246 3 |a EService :  |b new directions in theory and practice 
260 |a Armonk, N.Y. :  |b M.E. Sharpe,  |c c2002. 
300 |a xii, 336 p. :  |b ill. 
504 |a Includes bibliographical references and index. 
533 |a Electronic reproduction.  |b Palo Alto, Calif. :  |c ebrary,  |d 2013.  |n Available via World Wide Web.  |n Access may be limited to ebrary affiliated libraries. 
650 0 |a Electronic commerce. 
650 0 |a Customer services. 
655 7 |a Electronic books.  |2 local 
700 1 |a Rust, Roland T. 
700 1 |a Kannan, P. K. 
710 2 |a ebrary, Inc. 
856 4 0 |u http://site.ebrary.com/lib/daystar/Doc?id=10178064  |z An electronic book accessible through the World Wide Web; click to view 
908 |a 170314 
942 0 0 |c EB 
999 |c 81695  |d 81695