ebrary, Inc, Rust, R. T., & Kannan, P. K. (2002). E-Service: New directions in theory and practice. M.E. Sharpe.
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Chicago-čujuhus (17. p.)
ebrary, Inc, Roland T. Rust, juo P. K. Kannan. E-Service: New Directions in Theory and Practice. Armonk, N.Y.: M.E. Sharpe, 2002.
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MLA-čujuhus (9. p.)
ebrary, Inc, et al. E-Service: New Directions in Theory and Practice. M.E. Sharpe, 2002.
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