Researching customer satisfaction & loyalty how to find out what people really think /
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| Main Author: | |
|---|---|
| Corporate Author: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
London :
Kogan Page,
2005.
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| Series: | Market research in practice series.
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| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
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| 100 | 1 | |a Szwarc, Paul. | |
| 245 | 1 | 0 | |a Researching customer satisfaction & loyalty |h [electronic resource] : |b how to find out what people really think / |c Paul Szwarc. |
| 260 | |a London : |b Kogan Page, |c 2005. | ||
| 300 | |a xiv, 258 p. | ||
| 490 | 1 | |a Market research in practice series | |
| 533 | |a Electronic reproduction. |b Palo Alto, Calif. : |c ebrary, |d 2009. |n Available via World Wide Web. |n Access may be limited to ebrary affiliated libraries. | ||
| 650 | 0 | |a Consumer satisfaction. | |
| 650 | 0 | |a Customer loyalty. | |
| 655 | 7 | |a Electronic books. |2 local | |
| 710 | 2 | |a ebrary, Inc. | |
| 830 | 0 | |a Market research in practice series. | |
| 856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=10096176 |z An electronic book accessible through the World Wide Web; click to view |
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| 999 | |c 70157 |d 70157 | ||