Customer relationship management how to turn a good business into a great one! /

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Bibliographic Details
Main Author: Roberts-Phelps, Graham
Corporate Author: ebrary, Inc
Format: Electronic eBook
Language:English
Published: London : Hawksmere, 2001.
Subjects:
Online Access:An electronic book accessible through the World Wide Web; click to view
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MARC

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100 1 |a Roberts-Phelps, Graham. 
245 1 0 |a Customer relationship management  |h [electronic resource] :  |b how to turn a good business into a great one! /  |c Graham Roberts-Phelps. 
260 |a London :  |b Hawksmere,  |c 2001. 
300 |a 230 p. :  |b ill. 
533 |a Electronic reproduction.  |b Palo Alto, Calif. :  |c ebrary,  |d 2013.  |n Available via World Wide Web.  |n Access may be limited to ebrary affiliated libraries. 
650 0 |a Relationship marketing. 
650 0 |a Customer relations  |x Management. 
655 7 |a Electronic books.  |2 local 
710 2 |a ebrary, Inc. 
856 4 0 |u http://site.ebrary.com/lib/daystar/Doc?id=10071311  |z An electronic book accessible through the World Wide Web; click to view 
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