APA-čujuhus (7. p.)

Roberts-Phelps, G. (2001). Customer relationship management: How to turn a good business into a great one! Hawksmere.

Chicago-čujuhus (17. p.)

Roberts-Phelps, Graham. Customer Relationship Management: How to Turn a Good Business into a Great One! London: Hawksmere, 2001.

MLA-čujuhus (9. p.)

Roberts-Phelps, Graham. Customer Relationship Management: How to Turn a Good Business into a Great One! Hawksmere, 2001.

Muitte dárkkistit čujuhemiid riektatvuođa, ovdal go geavahat daid iežat deavsttas.