Effect of customer relationship management on competitive advantage in private universities in Kenya : a case of Daystar University, Nairobi Campus /

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Hlavní autor: Macharia, Joel
Médium: Kniha
Jazyk:angličtina
Vydáno: Nairobi : Daystar University, 2016.
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040 |a Daystar  |d Gkiarie 
050 0 |a HF5415.5  |b .K4M33 
100 |a Macharia, Joel. 
245 |a Effect of customer relationship management on competitive advantage in private universities in Kenya :  |b a case of Daystar University, Nairobi Campus /  |c by Joel Macharia. 
260 |a Nairobi :  |b Daystar University,  |c 2016. 
300 |a xi, 86 p :  |b ill ;  |c  cm. 
500 |a A thesis presented to the School of Business and Economics of Daystar University, Kenya in partial fulfillment of the requirements for the degree of Master of Business Administration in Strategic Management. 
504 |a Includes bibliographical references. 
650 |a Customer relations  |x Management. 
650 |a Relationship marketing. 
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