Effect of customer relationship management on competitive advantage in private universities in Kenya : a case of Daystar University, Nairobi Campus /

Furkejuvvon:
Bibliográfalaš dieđut
Váldodahkki: Macharia, Joel
Materiálatiipa: Girji
Giella:eaŋgalasgiella
Almmustuhtton: Nairobi : Daystar University, 2016.
Fáttát:
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040 |a Daystar  |d Gkiarie 
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100 |a Macharia, Joel. 
245 |a Effect of customer relationship management on competitive advantage in private universities in Kenya :  |b a case of Daystar University, Nairobi Campus /  |c by Joel Macharia. 
260 |a Nairobi :  |b Daystar University,  |c 2016. 
300 |a xi, 86 p :  |b ill ;  |c  cm. 
500 |a A thesis presented to the School of Business and Economics of Daystar University, Kenya in partial fulfillment of the requirements for the degree of Master of Business Administration in Strategic Management. 
504 |a Includes bibliographical references. 
650 |a Customer relations  |x Management. 
650 |a Relationship marketing. 
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