An assessment of the impact of technological innovation on service quality in the retail banking industry in Kenya : a case of family bank limited /
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Nairobi :
Daystar University,
2014.
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| Subjects: | |
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| 100 | 1 | |a Muinde, Philip James. | |
| 245 | 1 | 0 | |a An assessment of the impact of technological innovation on service quality in the retail banking industry in Kenya : |b a case of family bank limited / |c Philip James Muinde. |
| 260 | |a Nairobi : |b Daystar University, |c 2014. | ||
| 300 | |a xii, 140 p : |b ill ; |c cm. | ||
| 500 | |a A thesis presented to the faculty of Postgraduate studies of Daystar University in partial fulfillment of the requirement for the degree of Masters of Business Administration in Strategic Management. | ||
| 650 | 0 | |a Internet banking. | |
| 650 | 0 | |a Mobile commerce. | |
| 908 | |a 150309 | ||
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