Citação norma APA
Muinde, P. J. (2014). An assessment of the impact of technological innovation on service quality in the retail banking industry in Kenya: A case of family bank limited. Daystar University.
Citação norma Chicago
Muinde, Philip James. An Assessment of the Impact of Technological Innovation on Service Quality in the Retail Banking Industry in Kenya: A Case of Family Bank Limited. Nairobi: Daystar University, 2014.
Citação norma MLA
Muinde, Philip James. An Assessment of the Impact of Technological Innovation on Service Quality in the Retail Banking Industry in Kenya: A Case of Family Bank Limited. Daystar University, 2014.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.