The effects of lower cadre employee involvement on staff engagement at Safaricom Call Centre /
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Main Author: | |
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Format: | Book |
Language: | English |
Published: |
Nairobi :
Daystar University,
2014.
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Subjects: | |
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MARC
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001 | 0000058455 | ||
003 | Daystar | ||
005 | 20190830153252.0 | ||
008 | 141015s xx 000 0 eng d | ||
952 | |0 0 |1 0 |4 0 |6 HD_5650_000000000000000_M83_2014 |7 0 |9 72508 |a DUN |b DUN |c AFR |d 2017-09-28 |l 0 |o THES HD5650.M83 2014 |p BK98034 |r 2017-09-28 00:00:00 |w 2017-09-28 |x 98034 |y THES | ||
999 | |c 37310 |d 37310 | ||
040 | |a Daystar |d EOtanga |c DUL | ||
050 | 0 | 0 | |a HD5650 |b .M83 |
100 | 1 | |a Mwandi, Faith Musau. |9 7958 | |
245 | 1 | 4 | |a The effects of lower cadre employee involvement on staff engagement at Safaricom Call Centre / |c by Faith Musau Mwandi. |
260 | |a Nairobi : |b Daystar University, |c 2014. | ||
300 | |a xii, 93 p. : |b ill ; |c cm. | ||
500 | |a A thesis presented to the School of Communication, Language and Performing Arts of Daystar University in partial fulfilment for the degree of Masters of Arts in Communication. | ||
504 | |a Includes bibliographical references and index. | ||
650 | 0 | |a Employee participation |x Decision making. |9 7959 | |
908 | |a 141015 | ||
942 | |c THES |2 lcc |