The effects of lower cadre employee involvement on staff engagement at Safaricom Call Centre /
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Main Author: | |
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Format: | Book |
Language: | English |
Published: |
Nairobi :
Daystar University,
2014.
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Subjects: | |
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Item Description: | A thesis presented to the School of Communication, Language and Performing Arts of Daystar University in partial fulfilment for the degree of Masters of Arts in Communication. |
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Physical Description: | xii, 93 p. : ill ; cm. |
Bibliography: | Includes bibliographical references and index. |