Management challenges in quality service delivery in the Kenyan-banking sector : a case of Consolidated Bank limited /
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Main Author: | |
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Format: | Book |
Language: | English |
Published: |
Nairobi :
Daystar University,
2016.
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Subjects: | |
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MARC
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008 | 160919s xx 000 0 eng d | ||
040 | |a Daystar |d Gkiarie | ||
050 | 0 | |a HG1616 |b .K4K37 | |
100 | |a Kasaine, Adam M. | ||
245 | |a Management challenges in quality service delivery in the Kenyan-banking sector : |b a case of Consolidated Bank limited / |c by Adam M. Kasaine. | ||
260 | |a Nairobi : |b Daystar University, |c 2016. | ||
300 | |a xi, 98 p : |b ill ; |c cm. | ||
500 | |a A thesis presented to the School of Business and Economics of Daystar University in partial fulfillment of the requirements for the degree of Master of Business Administration in Strategic Management. | ||
504 | |a Includes bibliographical references. | ||
650 | |a Bank management. | ||
908 | |a 160919 | ||
942 | |c THES | ||
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999 | |c 37308 |d 37308 |