Management challenges in quality service delivery in the Kenyan-banking sector : a case of Consolidated Bank limited /

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Détails bibliographiques
Auteur principal: Kasaine, Adam M.
Format: Livre
Langue:anglais
Publié: Nairobi : Daystar University, 2016.
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Description
Description:A thesis presented to the School of Business and Economics of Daystar University in partial fulfillment of the requirements for the degree of Master of Business Administration in Strategic Management.
Description matérielle:xi, 98 p : ill ; cm.
Bibliographie:Includes bibliographical references.