The effect of the implementation of the service charter on service delivery in telecommunications sector : a case study of Communications Commission of Kenya /
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| 主要作者: | |
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| 格式: | 圖書 |
| 語言: | English |
| 出版: |
Nairobi, Kenya :
Daystar University,
2013.
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| 主題: | |
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添加標簽 Nairobi Campus: Africana & Special Collection
| 索引號: |
THES TK5102.5.M35 2013 |
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| Barcode BK96319 | 可用 預訂 |
The effect of the implementation of the service charter on service delivery in telecommunications sector : a case study of Communications Commission of Kenya / 
Introducing IBM Tivoli service level advisor