The effect of the implementation of the service charter on service delivery in telecommunications sector : a case study of Communications Commission of Kenya /
Guardado en:
| Autor principal: | |
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| Formato: | Libro |
| Lenguaje: | English |
| Publicado: |
Nairobi, Kenya :
Daystar University,
2013.
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| Materias: | |
| Etiquetas: |
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| Número de Clasificación: |
THES TK5102.5.M35 2013 |
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| Código de Barras BK96319 | Disponible Hacer reserva |
The effect of the implementation of the service charter on service delivery in telecommunications sector : a case study of Communications Commission of Kenya / 
Introducing IBM Tivoli service level advisor