The effect of call centers on bank performance in Kenya : a case study of Barclays Bank Kenya /

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Bibliografske podrobnosti
Glavni avtor: Onyango, Francis Otieno
Format: Knjiga
Jezik:angleščina
Izdano: Nairobi, Kenya : Daystar University, 2013.
Teme:
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Opis
Opis knjige/članka:A thesis presented to the School of Business and Economics of Daystar University Nairobi, Kenya in partial fulfillment of the requirements for the degree of Master of Business Administration in Strategic Management.
Fizični opis:xi, 82 p.