Onyango, F. O. (2013). The effect of call centers on bank performance in Kenya: A case study of Barclays Bank Kenya. Daystar University.
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Citação norma Chicago
Onyango, Francis Otieno. The Effect of Call Centers on Bank Performance in Kenya: A Case Study of Barclays Bank Kenya. Nairobi, Kenya: Daystar University, 2013.
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Citação norma MLA
Onyango, Francis Otieno. The Effect of Call Centers on Bank Performance in Kenya: A Case Study of Barclays Bank Kenya. Daystar University, 2013.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.